Wastewater Management

The City of Greenville sanitary sewer system is approximately 327 miles of sanitary sewer mains. The City of Greenville operates and maintains the collection system through the Public Works Department, Sanitary Sewer Bureau.

Enterprise Fund
The city maintains a Sanitary Sewer Enterprise Fund. This self-supporting fund provides the daily operations and maintenance, design and construction for Capital Improvement Program Projects and the repayment of debt incurred for the sanitary sewer system. These activities are paid through user fees based on the water tap size of properties connected to the sanitary sewer collection system.

Wastewater Lateral Locate Requests
The City of Greenville owns many of the wastewater (sanitary sewer) public mains within the city. Property owners connecting to the wastewater system own their individual lateral (private sanitary sewer line) up to and including the connection to the wastewater main and are responsible for all maintenance needs.

The City keeps records of the public wastewater mains. However, the City does not retain records for all of the private laterals. For recent subdivisions, as-built information of the wastewater system that identifies individual lateral locations may be available. Please be aware that this as-built information is not always accurate. 
 
Make a Request
To request the lateral location information, call Engineering at 864-467-4400 or fill out an online request, a minimum of three business days in advance. This information is limited to the connection point to the wastewater main and may include the portion of the lateral within the right-of-way. In the event the City does not have a record of the lateral location, property owners are encouraged to contract with a local, licensed plumber equipped to locate the lateral.

Sewer Overflow Emergency Contact
In the event of a sewer overflow emergency during normal business hours, please contact the Public Works Department at 864-467-4335 for assistance. For after hours and weekend emergencies, please call Police Dispatch at 864-271-5333 for assistance.

Septic Tank Pumping Policy
In accordance with schedules recommended by the South Carolina Department of Health and Environmental Control (SCDHEC), the City will pump out residential septic tanks every five years. Property owners are responsible for contacting the City’s Public Works Department at 864-467-4335 when their systems need pumping, and systems that require pumping more frequently than every five years will be evaluated on a case-by-case basis. Opting out of the sewer fee is not permitted under any circumstances.