Police and Fire Communications Specialist

Photo of Communications Center Operations Click here to request more information about becoming a City of Greenville communications specialist.

Becoming a Police and
Fire Dispatcher

The Public Safety Communications Field is an expanding profession that needs people who are interested in change and new technology. The emergency communications field offers variety, excitement and opportunities for personal development. If you are interested in a position in the emergency communications field, contact your recruiter for further information on how to enter this developing field!

Starting Salary

$24,316 yearly (This is based on a 40 hour work week. Our current schedule has overtime built in that is not included in this figure.)

*Operators with prior South Carolina SLED/NCIC Certification, South Carolina Criminal Justice Academy Basic 911 course, or any current APCO certifications are eligible for 3% to 5% upgrade on starting pay at the discretion of the Chief of Police.

Responsibilities

Provide call response for 911 emergency and non-emergency calls where call-takers assess and classify call situations to ensure adequate emergency response. Monitor radio channels for all divisions of the Police Department and the Greenville Fire Department. Radio operators use policies and judgment in dispatching units to critical and routine situations. All calls are entered and updated utilizing a Computer Aided Dispatch system. Work is completed under stressful situations and involves the skill of multi-tasking to be successful.

Requirements

Be a high school graduate or have an equivalency.
Have the ability to learn and apply new skills in the area of radio communications relative to emergency services.
Applicants must also have six months to one year experience in data entry or other clerical work involving computer use.
Pass a background investigation to include a clear criminal record.

Work Schedule

This Bureau is a 24 hour division that functions with permanent shift assignments. Each year operators bid upon their choice shift and assignments are based upon longevity scores and performance evaluations.

Overtime Pay

Any hours worked in excess of 40 hours per week are compensated at a time and half rate.

Benefits

Extensive on-the-job and classroom training paid for by the department to ensure the best qualified personnel.
Medical/Dental Insurance - City pays a portion of the coverage.
11 Paid holidays per year.
13 Paid vacation days in first year of service, increases to 18 days after first year.
Eligible for State retirement after 30 years of service.
Eligible for Funeral Leave and Workman’s Compensation.
Eligible for Deferred Compensation. (401(k) or 457(b) plans).
Credit Union and available direct deposit.
Life Insurance policy on all full-time employees of $25,000.
Educational Tuition reimbursement.
Employee Assistance Program - personal and family counseling.

Application

Updating applicant pool testing will be conducted as openings occur.

Begin Application Process

Apply for
City Jobs

The Human Resource Department is located at:

City Hall (2nd Floor)
206 South Main Street
Greenville, SC 29601

Department Hours:
Monday – Friday
8:00 a.m. – 5:00 p.m.

Main Office:
864-467-4530

The City of Greenville will provide reasonable accommodations for otherwise qualified individuals. The City of Greenville does not discriminate on the basis of race, color, national origin, sex, religion, disability status, or age in employment or provision of services.