Bury Your Power Lines

Residential Service Line Conversion

The City of Greenville is pleased to announce the Weather The Storm, Keep It On residential service line conversion program. The program is available to all homeowners in the city of Greenville. Interested homeowners may submit a written request for participation in the program.

Program Overview

While converting overhead power lines to underground can be a complex and costly endeavor, the City's Weather The Storm, Keep It On program has been designed to streamline the process for burying residential service lines and to make it an affordable option for homeowners by providing financial assistance.

For each eligible residence, the program will pay up to $1,500 toward the cost of converting the overhead service line to underground. If the total cost of the service line conversion exceeds the $1,500 subsidy paid by the program, the homeowner must pay the remaining balance, in advance, before the work begins.

The total cost will vary from residence to residence and will depend on a number of factors.

Cooperative Program

"Duke Energy is pleased to participate in this program with the City of Greenville. It provides each of our customers inside the city an opportunity to have their overhead service replaced with an underground service. This helps improve Duke's ability to respond to severe storm outages by reducing the time required to repair overhead services which have been torn down by fallen trees, tree limbs, ice and other weather events."

George Acker, Duke Energy South Carolina


  • Step 1: The home owner fills out the online “Weather the Storm Program Application” under the quick link, at right. 
  • Step 2: Once the online application is received, the City Utility Program Manager will submit the applications to Duke Energy at the end of each month.

  • Step 3: Duke Energy receives the monthly applications from the City. A representative from Duke Energy meets with the homeowner at the residence to determine the scope of the project (this will include identifying a suitable underground route, determining whether the meter base will need to be changed, etc.) and provides the homeowner with a cost estimate.

  • Step 4: The homeowner decides whether to proceed and has 30 days to pay any additional cost over the allotted $1,500 subsidy (if necessary).
  • Step 5: Once the homeowner has met all applicable conditions, Duke Energy schedules and completes the service line burial work, switches over the power feed and removes the associated overhead service line.
  • Step 6: If the meter box has to be converted to receive the underground power,  the home owner will get their own electrician to perform this work. The City will reimburse the homeowner $300 toward this cost. 
  • Step 7: The homeowner will fill out the meter box conversion form with the invoice from the electrician form and submit Nancy Sue for the $300 reimbursement.